A violin, a music stand, beautiful music tracks, speaker, pickup mic (if needed) and your musician.
Based on the Gold Coast but also services Brisbane, The Scenic Rim, Tweed and Byron Bay. For some locations outside a certain radius, your booking may incur a traveling fee, and a minimum booking of 2 hours may also be required.
I need an area covering about 1 x 1 metres on a flat surface with adequate light. For bookings over 90 minutes, an armless chair may be requested. For shorter bookings such as wedding ceremonies, I am happy to stand.
Weddings start from 60 minutes. For our wedding packages click here.
Private Parties and Events start from 60 minutes. For our private parties click here.
Yes, a $200 holding deposit is required upfront to secure the booking. Before a deposit is paid we will hold your booking for 5 days from date of invoice. However, if your holding deposit payment is unable to be made by the due date we cannot hold or guarantee your booking. The holding deposit confirms that we will make no other booking at the time of your event and will be deducted from your final payment, which is due one week before your event.
We will contact you one month prior to your booking to finalise your song lists and also send you through your final invoice. Your final payment is due one week prior to your event.
We will provide you with an invoice. We accept direct deposit and credit card (3% surcharge) on request.
When you make your booking we send you a form that you are to complete - providing us with all the details for your booking. On this form you can select the styles of music you would like to have. For a wedding ceremony you can let us know what you would like for the key parts of the ceremony (processional, signing of the register and recessional). If you need any help choosing the music please do not hesitate to ask.
If you require a specific song that’s not on our current repertoire list we are happy to consider it for arrangement. For requested songs this will incur an additional arrangement/sourcing fee and we require a minimum of 1 months for this service. Reach out for a quote.
Suit (pants and jacket) with a light collared shirt. If you would rather something different please let us know at the time of booking and Jai can cater for your preference.
All except a wedding ceremony booking, Jai will need to take some breaks during the booking time. We usually allow about 5 minute every 45 minutes (after the first 1.5 hours). We try to time these in accordance with your event's formal proceedings (speeches, announcements etc). However, Jai will play easy listening tracks during this time if required so not to kill the mood.
On the rare occasion that a client cancels the booking, we would retain all monies paid to date. All deposits made are nonrefundable, and by paying the deposit you agree to these terms. Although it is nonrefundable, it is fully transferable but dependent on availability.
Yes – and No. During the busiest seasons, Signature Strings may be playing at several engagements on one day and the change of time may not suit with the quartet’s additional engagements which cannot be changed. However, if this isn’t the case, the quartet is more than happy to work with you on your time change.
Generally, no. This is an additional expense to you that really is not necessary. Jai will call you the week of your booking to run through the last minute details and to give you peace of mind that everything is ready to go. On the day we will arrive 10-15 minutes early to coordinate cues with your wedding planner, the groom or any other person who is in charge of your event.
Yes, Jai is more than happy to play outdoors on fine days. Should the weather be too windy or wet, Jai would have to move inside and have the right to do so. We ask that there is some shade to play under to protect both person and instrument from the suns harmful rays.
On the rare occasion of our violinist being unwell, we would make sure that we find a suitable replacement at no expense or stress to you. We have a number of proficient players who can stand in when needed and are acquainted with our high standards.
In the unlikely event that we are unable to attend your event at the last minute due to unforeseen circumstances on the day, e.g. accident, act of God or alike, your fee will be refunded in full.
We quote from the time we start playing to the time we finish/leave. Therefore, if you require a musician to play at two different venues, or there is a break between the ceremony and reception (at the same venue) – the time spent waiting or traveling is quoted as if we were playing. We quote on time non actual playing time.
Friday, Saturday, and Sunday - All Day/ Evening
For days outside this time, Jai may be available depending on time and location.
For any reason, your booking runs overtime by more than 15 minutes, we will charge you overtime. If you request additional time on the day, we will require a credit payment at the time of request which will be quoted in 15 minute increments.
If we need to go to a different location due to wet weather, we require 2+ hours' notice so we aren't traveling to more than one location. If we are told later then this time there is a chance we may run late or may not be able to attend due to not being given enough notice.
If you make your wet weather plan an entirely different time and location (later in the day/evening), you will need to make your booking longer or make two separate bookings, so we are available for both times. As we're sure you understand, we can't hold two booking times for you and then void one on the day, as we will have to turn away other bookings. There is also no refunds if we aren't able to play due to wet weather.